Return on Quality: Measuring the Financial Impact of Your Company's Quest for Quality
| Author | : | |
| Rating | : | 4.68 (823 Votes) |
| Asin | : | 1557385475 |
| Format Type | : | paperback |
| Number of Pages | : | 225 Pages |
| Publish Date | : | 0000-00-00 |
| Language | : | English |
DESCRIPTION:
Learn how to shift your organization's quality focus to the issues that really count and tie your continuous improvement efforts to higher profits!. Return on Quality is the book that launched an all-new way to evaluate quality improvement: from a bottom line perspective. Return on Quality gives you the tools to measure the financial impact of your quality program. American business has taken the fundamentals of quality improvement to heart, and the results have been impressive: but at what cost? Quality improvement for quality's sake can be prohibitively expensive and ultimately harmful to an organization's long-term success
ZG750 said A must business read!. Dr. Tony Zahorik is one of the smartest people you'll ever meet. Such great real world examples you can relate to. Great new way to think about quality improvements!