ITSM: QuickStart Guide - The Simplified Beginner's Guide to IT Service Management
| Author | : | |
| Rating | : | 4.48 (525 Votes) |
| Asin | : | 1945051086 |
| Format Type | : | paperback |
| Number of Pages | : | 108 Pages |
| Publish Date | : | 2013-01-09 |
| Language | : | English |
DESCRIPTION:
Great for the new IT users! I received this book at a discount or free in exchange for an honest reviewIt is a pretty good guide for the ITSM individual, it is not recommended for those that don't know anything about being a service manager. As a newcomer to the IT world, the book was a great re. Me gusta ITSM: QuickStart Guide - The Simplified Beginner's Guide to IT Service Management (IT Service Management, ITIL, ITIL v3) Me gusto, te habla de la diferencia de ITIL, ITIL v3. Como aprender a usar estos programas y sacar mas proyecto a la tecnologia.. "Basic and with low practical value" according to Bogdan Tudor. Very disappointed by this book, just a bunch of generalities with nothing of value.Spend your money and time on any other title.
From the core facets of ITIL (Information Technology Infrastructure Library) to more specialized ITSM frameworks such as ISO/IEC 20000 and eTOM, ITSM For Beginners offers readers a comprehensive look at the various theories and metrics that define ITSM. In this book, Clydebank Media brings big ideas down to earth for the everyday reader. ITSM For Beginners is the perfect orientation guide for the IT Professional’s first forays into the culture and language of ITSM. In ITSM For Beginners, ClydeBank Media traces the modern evolutions in information technology that precipitated the need and inspiration for ITSM. That’s right, a 100% Money-Back Guarantee! What reason do you have to not give this book a try?Scroll Up To The Top Of The Page And Click The Orange "Buy Now" Icon On The Right Side Right Now! ClydeBank Media LLC All Rights Reserved. IT Service Management, Made Simple IT Service Management (ITSM) bridges the world of business with the world of technology. The book is also a great choice for non-technical professionals seeking a more fruitful and seamless interface with IT personnel and assets. The reade