High Performance Healthcare: Using the Power of Relationships to Achieve Quality, Efficiency and Resilience
| Author | : | |
| Rating | : | 4.32 (575 Votes) |
| Asin | : | 0071621768 |
| Format Type | : | paperback |
| Number of Pages | : | 335 Pages |
| Publish Date | : | 2017-06-02 |
| Language | : | English |
DESCRIPTION:
Jody Hoffer Gittell teaches Human Resource Management, Operations Management, and Organizational Theory at Brandeis University’s Heller School for Social Policy and Management. Prior to joining Brandeis, Gittell earned her PhD from the MIT Sloan School of Management and taught for six years at Harvard Business School. She serves as a cochair of the Health Care Industry Council, and is the author of The Southwest Airlines Way and o
High Performance Healthcare explains exactly how to achieve this crucial dynamic, providing a long-awaited cure to an industry in crisis.. It concludes by identifying industry-level obstacles to high performance healthcare and showing how individual organizations and their leaders can support sweeping change at the highest levels.Policy changes and increased access to care will not alone answer the healthcare industry’s problems. In her groundbreaking book The Southwest Airlines Way, Jody Hoffer Gittell revealed the management secrets of the company Fortune magazine called “the most successful airline in history.” Now, the bestselling business author explains how to apply those same principles in one of our nation’s largest, most important, and increasingly complex industries.High Performance Healthcare explains the critical concept of “relational coordination”coordinating work through shared goals, shared knowledge, and mutual respect. Gittell clearly demonstrates that relational coordination strengthens those weak links, enabli
Her ultimate accomplishment in healthcare may be a simple tool that builds the individual reliability mandatory for safe patient care.”–Robert S. Gittell shows how a relatively small number of communication and relationship-building elements have a direct relationship to successful performance in both healthcare and the airline industry. Inui, ScM, MD, Relationship-Centered Care Initiative Codirector and Professor of Medicine and Associate Dean for Health Care Research, Indiana University School of Medicine&ld
Powerful insights into how we might change health care for the better Molly Cooke I practice and teach medicine in a large university system and study and advocate for health care system change. It is all too easy, confronted by the numerous failings of health care in the US and the increasing attention to technological remedies such as the electronic health record and system redesign at the macro level like accountable care organizations (ACO's), to become overwhelmed and paralyzed. Hofer Gittel's book reminds us that, at their heart, systems are people and their relationships. Arrangements like ACO's. A Guide to Improved Healthcare in hospitals John Chancellor According to Jody Gittell, improving the quality of healthcare while reducing the cost is not rocket science but neither is it easy. Healthcare involves a number of different disciplines that must work together. These different disciplines are the physicians, nurses, physical therapists, case managers, social workers, clinical and administrative staff.Often the different disciplines are not working together toward a common goal, do not share knowledge or enjoy mutual respect. Ms. Gittell uses her experience from her studi. Practical Address Fragmented Industry: Relational Coordination John C. Dodd I spend allot of time working in health care improvements and the people aspects of change are difficult. Finally a book with allot of the answers and ideas. I found tremendous value in the book. It is based on gathering real experience, using real organizational theory, and I think it addresses the people issues in change in a very pragmatic way. It gave me takeaways for my collaborative social networking prototypes, and transformation planning activities. It can be invaluable in health care reform discussion. Relational